Sales Executive (Freight Forwarding)

Job Overview:

We are seeking a dynamic, results-driven Sales Executive to join our growing team at a leading freight forwarding company. In this role, you will be responsible for driving sales, acquiring new clients, and maintaining relationships with existing customers. The ideal candidate will have a deep understanding of logistics and freight forwarding services, strong communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Business Development:
  • Identify and target new business opportunities within the freight forwarding and logistics industry.
  • Develop and implement strategies to acquire new customers and expand market share.
  • Build and maintain long-term relationships with key clients to ensure customer satisfaction and retention.
  • Create and execute tailored sales pitches and presentations to potential clients.
• Sales Strategy & Execution:
  • Achieve sales targets and KPIs by effectively prospecting and closing sales deals.
  • Collaborate with the operations team to ensure the accurate and efficient execution of services.
  • Provide clients with comprehensive quotes and information about our services, including pricing, lead times, and delivery options.
• Client Relationship Management:
  • Serve as the primary point of contact for clients and provide ongoing support.
  • Regularly meet with clients to assess needs, gather feedback, and offer additional solutions.
  • Resolve any issues or concerns clients may have regarding shipments, pricing, or service levels.
• Market Analysis & Reporting:
  • Research and analyze market trends to identify new opportunities, potential competitors, and client needs.
  • Monitor competitor offerings and provide insights for developing competitive pricing strategies.
  • Provide regular reports on sales progress, activities, and results to management.
• Collaboration & Cross-Functional Support:
  • Work closely with the operations and customer service teams to ensure the smooth execution of freight solutions for clients.
  • Provide feedback to the marketing team to help tailor campaigns and promotional materials.
• Negotiation & Contract Management:
  • Negotiate contracts, pricing, and terms with clients, ensuring that both client needs and company goals are met.
  • Ensure compliance with company policies and industry regulations during the negotiation and contracting process.