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Business Developer

Telephonic for Call Cent...
Cairo, Egypt
Telephonic for Call Center logo

Business Developer

Cairo, EgyptPosted 16 days ago
9Applicants for3 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

We are looking for a B2B Sales Specialist with proven experience in the contact center outsourcing industry. This individual will play a crucial role in identifying, engaging, and closing qualified leads in offshore markets (USA, UK, Europe, Australia) and nearshore markets (GCC countries). You will be responsible for the full sales cycle – from prospecting and lead generation to negotiation and closing deals.

Your performance will directly impact our growth, and we’re looking for someone who thrives in a fast-paced, target-driven environment and is eager to build long-term client partnerships.

Key Responsibilities

  • Identify and qualify potential offshore and nearshore B2B clients who need contact center solutions
  • Develop and implement a sales pipeline with strategic outreach to international markets
  • Conduct discovery calls, product presentations, and tailor proposals based on client needs
  • Close deals efficiently and ensure seamless onboarding in coordination with internal operations teams
  • Maintain a strong CRM discipline with detailed records of all interactions, progress, and forecasts
  • Build and manage a portfolio of high-potential clients and strategic accounts
  • Work closely with the marketing and operations teams to ensure aligned messaging and service delivery
  • Report on sales performance, forecasts, market trends, and competitor insights

Job Requirements

Qualifications

  • Minimum 3 years of proven B2B sales experience in the contact center or BPO industry
  • Demonstrated success in selling to offshore clients (USA, UK, Europe, Australia) and/or GCC markets
  • Strong understanding of outsourcing services, KPIs, and the value proposition of contact centers
  • Excellent command of English (spoken and written); additional languages are a plus
  • Exceptional skills in sales negotiation, proposal development, and contract closing
  • Proficiency in using CRM tools (e.g., Hub Spot, Salesforce) and lead generation platforms (e.g., LinkedIn Sales Navigator)
  • Strong communication, presentation, and relationship-building skills
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Goal-oriented mindset with the ability to work independently and meet tight deadlines

Why Join Telephonic Group?

  • Be part of a fast-growing, ambitious team reshaping the customer service outsourcing space
  • Work with international clients and global markets
  • Competitive compensation and performance-based incentives
  • Supportive work environment focused on innovation, learning, and growth

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