Senior Account Manager

We are seeking a highly organized and client-focused Account Manager to join our dynamic BTL and Events agency. In this role, you will serve as the key point of contact for clients, overseeing the end-to-end management of on-ground activations, brand experiences, events, and promotional campaigns. You will work closely with internal teams and external vendors to ensure flawless execution and measurable impact.

• Build and maintain strong relationships with clients, serving as their strategic partner and day-to-day contact.
• Lead the development and delivery of BTL campaigns, including product activations, retail promotions, corporate events, exhibitions, and sampling campaigns.
• Translate client briefs into actionable project plans, coordinating with creative, production, operations, and finance teams.
• Manage project timelines, budgets, deliverables, and approvals with precision and accountability.
• Oversee on-ground execution, ensuring brand guidelines, quality standards, and client expectations are consistently met.
• Prepare proposals, presentations, post-activation reports, and performance reviews.
• Identify opportunities to grow accounts, upsell services, and strengthen long-term partnerships.
• Monitor market trends, competitors, and industry innovations to inform strategy and recommendations.
• Ensure accurate documentation, timely invoicing, and smooth internal workflow for each project.