Account Manager (E-commerce/Fashion) — Ops-Hybrid

Type: Full-time · Location: Cairo (Hybrid/Remote)

We help fashion D2C brands scale from 500k to 2M EGP/month in 90 days.

Role

Own day-to-day delivery for 3–5 clients. Turn strategy into weekly tasks, run the client rhythm, coordinate Creative/CRM/Data/Media Buying, and keep KPIs green.

What you’ll do

Run the weekly client call and send a clear recap within 12 hours.

Break the 90-day plan into sprints and weekly tasks (Asana/Notion).

Unblock owners and keep deadlines moving (no blockers >48h).

Update the dashboard weekly (Revenue, MER/ROAS, AOV, CVR).

Coordinate creative briefs/approvals; ensure ≥3 live tests/week.

Work with Data lead to keep GA4/GTM/CAPI ≥95% health.

Maintain clean SOPs and communication in Slack.

Flag risks early (inventory, lead times, cashflow) and drive actions.

What you’ll need

2+ years in Account/Project Management for e-commerce or performance agencies.

Comfort with numbers and growth metrics (MER/ROAS/AOV/CVR).

Tools: Shopify, GA4, Meta/TikTok Ads (coordination), Klaviyo/WhatsApp, Asana/ClickUp, Google Sheets.

Excellent communication in Arabic & English.

Nice to have: Apparel supply-chain exposure, basic GTM/CAPI troubleshooting, UGC/Direct-Response literacy.

KPIs

SLA: 100% weekly deliverables on time; 0 blockers >48h

Client health: NPS ≥ 8

Cadence: Weekly call + recap; dashboard updated by Thu 6 pm

42Consults

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