Senior Software Sales Account Manager

We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales Account Manager, you mainly work to satisfy customers’ needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow the company business by building successful, long-term client relationships. 

Responsibilities  

• Manage a portfolio of accounts to achieve long-term success. Develop positive relationships with clients. 
•  Act as the point of contact and handle customers’ individual needs. Generate new business using existing and potential customer networks. 
•  Resolve conflicts and provide solutions to customers in a timely manner. 
•  Supervise sales and tele sales representatives to ensure sales increase.  
• Report on the status of accounts and transactions. Set and track sales account targets, aligned with company objectives.  
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).  
• Suggest actions to improve sales performance and identify opportunities for growth.