Senior Account Manager – Commercial Sector

About Diverse

• At Diverse, we specialize in empowering organizations across the Egypt and EMEA region and beyond to secure, optimize, and transform their digital environments.
• With deep expertise in networking, cybersecurity, and IT infrastructure, we deliver end-to-end solutions that help clients stay competitive, compliant, and resilient in a rapidly evolving world.
• As a trusted partner to leading technology vendors like Fortinet, Juniper, Trellix and TXOne, Diverse combines technical excellence with strategic insight to deliver measurable value.

Role Overview

• We are seeking a high-performing Senior Account Manager to join our commercial sales team.
• This role focuses on building long-term relationships with clients in the Commercial Sector (e.g., retail, manufacturing, logistics, Oil&Gas, finance), identifying opportunities, and driving sustainable growth through tailored solutions.

Key Responsibilities

• Manage and grow a portfolio of strategic commercial accounts.
• Serve as the primary point of contact for customer engagement, satisfaction, and success.
• Understand client business challenges and propose tailored solutions from our services portfolio (cybersecurity, infrastructure, managed services, compliance).
• Develop and execute account growth plans focused on renewals, upsells, and cross-sells.
• Lead the full sales cycle: opportunity identification, proposal development, pricing, contract negotiation, and closing.
• Collaborate with presales, technical, and delivery teams to ensure customer expectations are met or exceeded.
• Track market trends and maintain strong knowledge of the competitive landscape.
• Achieve and exceed quarterly and annual revenue targets.