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Job Description
- Assist the sales team in managing daily operations and supporting sales activities.
- Prepare and process sales orders, invoices, and related documentation with accuracy.
- Respond to customer inquiries via phone, email, and in-person, providing timely and professional assistance.
- Maintain and update customer records, sales databases, and CRM systems.
- Coordinate with internal departments to ensure smooth order fulfillment and delivery.
- Support the preparation of sales presentations, proposals, and reports.
- Monitor inventory levels and communicate with the warehouse team regarding stock availability.
- Assist in organizing and participating in sales meetings, events, and exhibitions.
- Track and report on sales performance metrics and targets.
- Contribute to the identification and pursuit of new business opportunities.
Job Requirements
- 2 to 4 years of experience in a sales support, sales assistant, or customer service role.
- Full-time, onsite position with a commitment to regular office hours.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Attention to detail and a high level of accuracy in data entry and documentation.
- Customer-focused mindset with a proactive approach to problem-solving.
- Ability to handle confidential information with discretion.
- Willingness to learn and adapt to new processes and technologies.