Senior Operation Shipping and Logistics

Freight Procurement:

• Negotiate rates and secure freight space with shipping lines to meet client requirements.
• Develop and maintain strong relationships with shipping lines and carriers.
• Monitor market trends and freight rate fluctuations to optimize procurement strategies.

Logistics Operations:

• Coordinate the resale of freight services to customers, ensuring competitive pricing and profitability.
• Manage the end-to-end process of freight bookings, including documentation and compliance.
• Oversee transportation, warehousing, and distribution to ensure timely and efficient delivery.
• Resolve operational issues, including delays, disputes, or service interruptions, with carriers and clients.

Customer Service & Reporting:

• Communicate regularly with clients to provide shipment updates and ensure customer satisfaction.
• Prepare and analyze operational reports, including shipment performance, cost analysis, and profitability.
• Maintain accurate records of transactions, contracts, and operational data.