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Operation Specialist

KTS International
New Nozha, Cairo
KTS International   logo

Operation Specialist

New Nozha, CairoPosted 7 days ago
65Applicants for1 open position
  • 43Viewed
  • 13In Consideration
  • 13Not Selected

Job Details

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Job Description

  • Job Description
  • As an Operations Agent, you will play a key role in supporting the day-to-day operations of our business.
  • From managing logistics for VIP clients to providing exceptional customer service, you will be instrumental in ensuring the smooth and efficient operation of our organisation.
  • This is an exciting opportunity for a proactive and adaptable individual to contribute to a dynamic team and make a meaningful impact on our company's success.

Job Specifications:

  • Coordinate travel arrangements and logistics for incoming and outgoing.
  • Receive and process customer enquiries accurately and efficiently.
  • Follow up with suppliers and agents to ensure customer satisfaction.
  • Provide exceptional customer service by addressing inquiries and resolving issues.
  • Perform quality checks on incoming and outgoing services to ensure accuracy.
  • Identify opportunities for process improvement and efficiency gains.
  • Collaborate with cross-functional teams to implement process improvements.

Job Requirements

NOTE: All candidates MUST be able to communicate fluently in English

  • Bachelor's degree in Tourism, Business administration, or related field
  • Proven experience as an operations agent or relevant role
  • Demonstrable experience in negotiating prices and terms and conditions
  • Knowledge of market research, data analysis and purchasing best practices
  • Working knowledge of MS Office.
  • Excellent communication and interpersonal skills
  • A strong mindset with attention to detail 
  • Outstanding organizational skills.

Work conditions and packaging: 

  • 8 h per day
  • 2 days off ( fixed but  Maybe not including weekends depend on accounts) 
  • Location: New Nozha - Joseph Titto.
  • Private medical insurance + life Insurance high category.
  • Mobile line and device allowance.   
     

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