• Job Description
• As an Operations Agent, you will play a key role in supporting the day-to-day operations of our business.
• From managing logistics for VIP clients to providing exceptional customer service, you will be instrumental in ensuring the smooth and efficient operation of our organisation.
• This is an exciting opportunity for a proactive and adaptable individual to contribute to a dynamic team and make a meaningful impact on our company's success.

Job Specifications:

• Coordinate travel arrangements and logistics for incoming and outgoing.
• Receive and process customer enquiries accurately and efficiently.
• Follow up with suppliers and agents to ensure customer satisfaction.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Perform quality checks on incoming and outgoing services to ensure accuracy.
• Identify opportunities for process improvement and efficiency gains.
• Collaborate with cross-functional teams to implement process improvements.