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Job Description
- Job Description
- As an Operations Agent, you will play a key role in supporting the day-to-day operations of our business.
- From managing logistics for VIP clients to providing exceptional customer service, you will be instrumental in ensuring the smooth and efficient operation of our organisation.
- This is an exciting opportunity for a proactive and adaptable individual to contribute to a dynamic team and make a meaningful impact on our company's success.
Job Specifications:
- Coordinate travel arrangements and logistics for incoming and outgoing.
- Receive and process customer enquiries accurately and efficiently.
- Follow up with suppliers and agents to ensure customer satisfaction.
- Provide exceptional customer service by addressing inquiries and resolving issues.
- Perform quality checks on incoming and outgoing services to ensure accuracy.
- Identify opportunities for process improvement and efficiency gains.
- Collaborate with cross-functional teams to implement process improvements.
Job Requirements
NOTE: All candidates MUST be able to communicate fluently in English
- Bachelor's degree in Tourism, Business administration, or related field
- Proven experience as an operations agent or relevant role
- Demonstrable experience in negotiating prices and terms and conditions
- Knowledge of market research, data analysis and purchasing best practices
- Working knowledge of MS Office.
- Excellent communication and interpersonal skills
- A strong mindset with attention to detail
- Outstanding organizational skills.
Work conditions and packaging:
- 8 h per day
- 2 days off ( fixed but Maybe not including weekends depend on accounts)
- Location: New Nozha - Joseph Titto.
- Private medical insurance + life Insurance high category.
- Mobile line and device allowance.