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Sales Operations Sr. Supervisor

SODIC Clubs
6th of October, Giza
SODIC Clubs  logo

Sales Operations Sr. Supervisor

6th of October, GizaPosted 2 months ago
38Applicants for1 open position
  • 11Viewed
  • 1In Consideration
  • 8Not Selected

Job Details

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Job Description

  • Oversee daily operations of the sales department to ensure efficiency and accuracy.
  • Develop, implement, and monitor standard operating procedures (SOPs) for the sales team.
  • Ensure all sales activities align with company policies and objectives.
  • Provide administrative support to the sales team, including preparing contracts, proposals, and presentations.
  • Coordinate with other departments (e.g., Marketing, Finance, and Customer Service) to support sales initiatives.
  • Resolve any operational issues that may arise during the sales process.
  • Monitor sales performance metrics and prepare regular reports for the Sales Manager.
  • Analyze sales trends and provide insights to guide decision-making.
  • Maintain accurate and up-to-date records in the CRM system and ensure data integrity.
  • Assist in training new sales team members on processes, tools, and systems.
  • Act as a point of contact for team members needing operational support.
  • Manage the CRM system to track leads, opportunities, and sales activities.
  • Optimize CRM workflows to enhance productivity and reporting capabilities.
  • Identify inefficiencies in the sales process and propose solutions to enhance productivity.
  • Stay updated on industry best practices and recommend tools or systems to improve operations.
  • Ensure all sales documentation is complete, accurate, and compliant with company policies.
  • Conduct periodic audits of sales transactions and processes to identify discrepancies or areas for improvement.

Job Requirements

  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
  • Language Skills: Proficiency in English and Arabic (both written and spoken).
  • Strong negotiation and closing skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • High level of professionalism and customer service orientation.

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