Front Office Supervisor

We are hiring Experienced Front Office Supervisor for 5* Hotels in Dubai and Abu Dhabi!ResponsibilitiesSupervise front desk staff and ensure that they provide excellent customer serviceRespond to guests' inquiries and requests in a timely and professional mannerMonitor daily operations of the front desk, including check-ins, check-outs, and guest requestsManage reservations and room availabilityEnsure accuracy of billing and payment processesMonitor and review guest feedbackResolve customer complaintsTrain and coach front desk staffMonitor staff performance and provide feedbackMaintain a clean and organized front desk areaRequirementsPrevious experience on the same roleExcellent interpersonal and communication skillsProven leadership and organizational skillsWorking knowledge of hotel management systemsAble to multitask and prioritize tasksFlexible schedule with the ability to work nights, weekends, and holidaysAbility to work in a multinational teamBenefitsWork VisaPaid flight ticketsPaid yearly vacation, sick days, HolidaysHealth InsuranceShared AccommodationDuty Meal