Educational Operaions Supervisor...
Cairo, Egypt
Educational Operaions Supervisor - (Remotely)
Cairo, EgyptPosted 2 days ago31Applicants for2 open positions
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Job Description
- Oversee daily operational workflows across sales, academic, and customer support departments.
- Supervise team performance, ensure target achievements, and optimize operational efficiency.
- Coordinate and streamline communication between departments to maintain service quality.
- Develop and manage a clear, manual operations system (student tracking, reporting, follow-up) until digital transformation is implemented.
- Analyze operational data and generate weekly performance reports with insights and improvement actions.
- Proactively identify gaps or challenges and propose strategic, scalable solutions.
- Collaborate with leadership to support business expansion and implement growth plans.
- Contribute to recruitment efforts across all departments, including interviewing and evaluating candidates.
Job Requirements
- Minimum 3 years of experience in operations management (preferably in education or startups).
- Strong skills in planning, organization, and team coordination (especially in remote settings).
- Proficiency in tools like Google Sheets, Zoom, WhatsApp Business, and CRMs.
- Ability to work cross-functionally with diverse teams (sales, academic, support).
- Solid analytical and problem-solving capabilities with a data-driven mindset.
- Strong leadership skills, capable of managing team performance and driving results.
- Experience working with international educational programs (IGCSE, IB, SAT, etc.) is a strong advantage.
- Familiarity with global educational tools and curriculum resources (e.g., Cambridge, Pearson, Oxford).
- Professional communication tone suitable for international clientele (parents and students).
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