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Job Description
1. Teacher Support & Guidance
- Provide individualized mentoring and academic support to assigned teachers.
- Conduct regular check-ins and coaching sessions to help teachers improve instructional quality.
- Address teacher challenges with curriculum implementation, student behavior, or teaching tools.
- Share best practices and ensure teachers apply IQRA's values and methodology in each class.
- Monitor teacher engagement and motivation, offering emotional and professional support where needed.
2. Performance Monitoring & Evaluation
- Track teacher performance using IQRA’s Dashboard, attendance reports, and class readiness updates.
- Identify teaching gaps such as low student engagement, delayed responses, or curriculum misuse.
- Review teacher compliance with punctuality, camera use, background setup, and class notes quality.
- Evaluate performance trends and categorize teachers for follow-up, coaching, or escalation.
- Coordinate with the HR and Training departments for corrective actions or improvement plans.
3. Onboarding, Readiness & Evaluation
- Attend interviews of potential teaching candidates and assess their suitability.
- Guide new teachers during orientation and shadowing phases.
- Evaluate training and demo session outcomes and provide structured feedback reports.
- Approve teacher readiness to go live with students and recommend activation based on performance.
- Ensure new teachers complete their checklist, calendar setup, and dashboard readiness.
4. Teacher Lifecycle Support
- Process teacher vacation and resignation requests in coordination with the advisor and HR teams.
- Monitor readiness status updates and initiate student transfers when required.
- Document teacher suspensions, removals, or final terminations according to policy.
- Follow up on temporary leaves, readiness changes, or role reactivations.
5. Cross-Department Collaboration
- Communicate effectively with the Training, Academic Advising, and Support departments.
- Coordinate student transfer timelines, teacher replacements, and backup readiness.
- Raise compliance concerns to HR and track outcomes through ClickUp and Intercom.
- Participate in team meetings, MBO reviews, and ongoing professional development sessions.
6. Reporting & Documentation
- Maintain up-to-date notes on each teacher's performance and coaching sessions.
- Submit weekly and monthly reports on mentor activities and teacher status.
- Use ClickUp, Intercom, and the Dashboard to document all updates and decisions.
- Ensure full compliance with IQRA’s mentorship protocols and audit readiness.
Job Requirements
- Bachelor's degree (preferably in Education, Islamic Studies, Arabic Language, or related fields)
- Minimum 4 years of teaching experience, preferably in online Quran/Arabic/Islamic Studies
- Prior experience in training, coaching, or supervising teachers is highly preferred
- Strong command of English and Arabic (spoken and written)
- Familiarity with remote teaching tools: Zoom, Google Workspace, LMS platforms
- High organizational skills, empathy, and ability to give constructive feedback
- Alignment with IQRA’s mission and values, and commitment to continuous development
- Proven experience as supervisor or relevant role
- Familiarity with company policies and legal guidelines of the field
- Ability to learn a variety of job descriptions
- Excellent communication and interpersonal skills
- Outstanding organizational and leadership skills
- Good knowledge of MS Office
- Diploma/Certificate in first line management or relevant field
- High school diploma; BSc/BA in management or relevant discipline will be considered an advantage
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