Operations Manager
Nozha, CairoPosted 5 years ago271Applicants for1 open position
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Job Details
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Job Description
- Overseeing operational departments and assess that they are meeting customer satisfaction goals
- Preparing revise and submit reports and other documentation
- Reporting operational service issues or queries
- Communicating information to the departments filtered for management
- Performing training sessions
- Implementing quality management and regulatory compliance strategies
- Reviewing customer reviews and customer related statistics
Job Requirements
- 6+ years combined Operations and General Management experience
- Fluency in the English language
- Data analysis & action planning
- Problem-solving aptitude
- Detail-oriented/analytical
- Team leadership
- Ability to handle stressful situations
- Ability to work independently
- Good planning and organizing skills
- Previous experience in people management is essential
- An excellent communicator
- Highly flexible and adaptable and keen to work in a different cultural and social environment
- Numeric
