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Job Description
- Supervise and support the daily operations of the sales team.
- Set clear sales targets and KPIs for team members.
- Monitor individual and team performance, providing feedback and coaching.
- Conduct regular team meetings, training sessions, and performance reviews.
- Assist in hiring, onboarding, and training new sales staff.
- Develop and implement strategies to improve sales performance.
- Handle escalated customer issues and resolve complaints effectively.
Job Requirements
- Experience in a sales position is a plus
- Ability to manage the full training cycle, including in-person activities and web-based learning
- Hands-on experience with e-learning platforms
- Excellent organizational skills
- Solid communication and presentation abilities
- Additional certification in training is a plus