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Job Description
We are seeking a detail-oriented and proactive Operations Manager to lead our day-to-day activities. You will oversee team performance, client satisfaction, and service execution—ensuring a seamless, high-quality experience for both dogs and their owners.
Key Responsibilities:
- Manage daily resort operations and staff scheduling
- Supervise service quality across boarding, grooming, and daycare
- Ensure client communications and satisfaction remain top-tier
- Maintain operational efficiency, cleanliness, and safety standards
- Report directly to the founders and contribute to business growth
Job Requirements
- Male (Age: 26:40)
- Dogs passionate
- 1+ years experience in operations, hospitality, or pet care management
- Strong leadership and communication skills
- Passion for dogs and customer service excellence
- Ability to work on-site, full-time, including some weekends/holidays
- Good in English