Graduate Documentation Executive

ESLSCA University -
6th of October, Giza

Graduate Documentation Executive

Full Time

On-site

ESLSCA University -
6th of October, GizaPosted 9 hours ago

7Applicants for1 open position

1Viewed

0In Consideration
0Not Selected

Job Details

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Job Description

Job Purpose:

Responsible for engaging directly with graduates to manage their documentation requests (certificates, transcripts, etc.) and supporting the university’s relationship with alumni by maintaining systematic records and offering continuous support beyond graduation.

Job Description:

Serve as the primary point of contact for graduates requesting official documentation.
Coordinate the issuance and delivery of certificates, transcripts and other official academic documents.
Maintain and update alumni records.
Ensure accuracy, confidentiality and proper archiving of graduate files.
Provide timely updates to graduates on documentation status and delivery.
Support alumni related communications and services.
Collaborate with relevant teams to streamline documentation workflows and improve response time.
Support feedback collection from alumni to enhance post-graduation services

Job Requirements

Job Requirements:

Bachelor's degree in business administration, Education or a related field.
1–3 years of experience in academic services, student records or alumni relations.
Fluency in English is required.
Call center or customer service experience is a plus.
Strong interpersonal and communication skills.
Excellent organizational and follow-up abilities.
Ability to manage sensitive data with confidentiality and professionalism.
High attention to detail and a strong sense of accountability.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with student record systems is preferred.