Sales & Operations Manager.

We are looking for a motivated Sales & Operations Manager to lead our car garage specialized in Paintless Dent Repair (PDR) and car polishing services. The role combines business development with hands-on operational management to ensure a smooth customer experience, efficient workflow, and steady business growth.

Key Responsibilities

Sales & Business Development
 

• Attract new customers through partnerships, referrals, and local marketing initiatives.
• Prepare and present service packages, promotions, and upselling opportunities to maximize revenue.
• Monitor customer feedback and ensure high levels of customer satisfaction.

Operations Management

• Oversee daily garage operations, including scheduling, service delivery, and staff performance.
• Ensure all jobs (PDR repairs, polishing, detailing) are delivered on time with high-quality standards.
• Manage workshop resources (tools, equipment, materials) efficiently and cost-effectively.
• Implement and monitor workflow processes to minimize downtime and improve productivity.

Team Leadership

• Supervise technicians, ensuring proper training and adherence to PDR and polishing best practices.
• Set performance goals and motivate the team to achieve them.
• Enforce safety, cleanliness, and quality standards in the garage.