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Job Description
- Oversee and optimize daily sales operations to ensure efficiency and effectiveness across all sales channels.
- Develop, implement, and refine sales processes, policies, and procedures to drive continuous improvement.
- Collaborate with sales, marketing, and finance teams to align strategies and achieve organizational goals.
- Analyze sales data and key performance metrics to identify trends, opportunities, and areas for improvement.
- Lead, mentor, and support the sales operations team, fostering a culture of high performance and accountability.
- Manage sales forecasting, pipeline management, and reporting to provide actionable insights to leadership.
- Ensure the accurate and timely administration of sales contracts, pricing, and order processing.
- Coordinate with IT and CRM teams to maintain and enhance sales technology platforms.
- Monitor and enforce compliance with company policies, industry regulations, and best practices.
- Drive change management initiatives to support new tools, processes, and organizational growth.
Job Requirements
- Minimum of 7 years of experience in sales operations, sales management, or a related field.
- Proven track record of managing and optimizing sales processes in a fast-paced environment.
- Strong analytical skills with the ability to interpret complex data and generate actionable insights.
- Excellent leadership and team management abilities, with experience supervising cross-functional teams.
- Exceptional communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
- Demonstrated ability to implement and manage CRM and sales enablement tools.
- Experience in developing and monitoring key performance indicators (KPIs) for sales teams.
- Strong organizational skills with attention to detail and the ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite and sales analytics software.
- Ability to work on-site and adapt to changing business needs.
