General Manager

royal carwash -
Cairo, Egypt

royal carwash -
Cairo, Egyptposted 17 days ago

91Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Gender:

Salary:

Job Categories:

Build and lead a high-performing operations team; assign roles, set targets, and monitor performance.
Oversee scheduling, route planning, and workload balancing across seven mobile units, scaling to fourteen units within six months.
Monitor KPIs daily (service time, revenue per unit, customer satisfaction, margins) and act on insights to improve performance.
Collaborate with marketing and sales to design and launch promotions, loyalty programs, and expansion strategies.
Lead procurement and supplier management for equipment, chemicals, and logistics.
Develop and update SOPs and playbooks; ensure compliance with safety and service quality standards.
Manage the budget and unit economics; prepare profit and loss reports and sensitivity analyses; drive margin improvement from 12% to 25%+.
Support the development and launch of our booking website/app.
Conduct periodic visits to Saudi Arabia to oversee operations, train staff, and meet partners.
Provide weekly and monthly reports to the CEO and take ownership of operational decisions.

Minimum 10 years of experience in operations management, logistics, or service-delivery leadership roles, with a proven track record of scaling teams and profitability.
Strong proficiency in Google Sheets/Excel (Pivot Tables, XLOOKUP, data cleaning) with the ability to analyze unit economics and profit-and-loss.
Proven leadership skills to manage and motivate distributed teams, delegate tasks, and build repeatable processes.
Clear business writing skills in both Arabic and English; ability to communicate decisively and remain calm under pressure.
Mastery of ChatGPT and other AI platforms to summarize data, craft professional messages, and research options.
Experience in supplier management, contract negotiations, and ensuring service-level agreements (SLAs) are met.
Strong commercial mindset with the ability to design Plan A/B strategies and perform simple ROI analyses.
High integrity, discretion, and willingness to sign a strict NDA.
Ability to travel to Saudi Arabia for short business visits.
Bonus Skills:
Experience with no-code/automation tools or CRM systems.
Prior exposure to the GCC/KSA market.