Customer Relation Manager
Obour City, Cairo
Customer Relation Manager
Obour City, Cairoposted 4 days ago- 1Viewed
- 0In Consideration
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Job Details
Skills And Tools:
Job Description
A Customer Relationship Management (CRM) professional, whether a specialist or manager, focuses on enhancing customer relationships and improving business outcomes through the effective use of CRM systems and strategies. CRM roles involve managing customer data, analyzing customer behavior, developing and implementing strategies to improve customer satisfaction and loyalty, and collaborating with other teams to ensure a seamless customer experience.
Job Requirements
A CRM (Customer Relationship Management) professional needs a mix of technical, analytical, and communication skills. Key requirements include experience with CRM software like Salesforce or HubSpot, strong data analysis capabilities, and excellent communication and interpersonal skills. They should also be adept at developing and implementing customer strategies, managing projects, and working collaboratively across teams.
