For immediate hiring, Sales Operations Supervisor is required for a leading manufacturing company located in Smart Village

The Sales Operations Supervisor will oversee and support sales operations, with a focus on order processing, sales account collections, and relationship development. This role requires coordination between sales, planning, and logistics teams to ensure efficient order fulfillment and customer satisfaction. The ideal candidate has a background in export operations or logistics and is skilled in managing sales orders, resolving operational issues, and developing strong client relationships.

Key Responsibilities:
• Oversee the order processing cycle from receipt through to fulfillment, coordinating with the sales team and planning department.
• Ensure accurate and timely order entry, tracking, and communication with customers on delivery status.
• Act as the main point of contact between sales, planning, and logistics to resolve order-related issues promptly.
• Monitor inventory levels and work with planning to align stock availability with sales forecasts and orders.
• Monitor and manage sales accounts to ensure timely collections and reduce outstanding receivables.
• Communicate with clients on account status and collaborate with the finance team to resolve payment-related issues.
• Build and maintain strong relationships with current and prospective clients, ensuring a positive experience with the company’s sales operations.
• Identify opportunities to enhance customer satisfaction and loyalty by addressing their needs and concerns effectively.
• Identify and implement process improvements within sales operations to streamline workflows and improve efficiency.
• Prepare regular reports on order status, sales performance, and collections, providing insights for management.