Job Details
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Job Description
A Fashion Retail Store Manager oversees the daily operations of a fashion store, ensuring exceptional customer service, achieving sales targets, and maintaining brand standards. This role requires a deep understanding of fashion trends, excellent leadership skills, and a strong ability to manage both people and processes.
Key Responsibilities:
1. Store Operations:
- Oversee daily store operations to ensure efficiency and adherence to company policies.
- Ensure the store maintains high visual merchandising standards to reflect brand identity.
- Conduct regular store inspections to maintain cleanliness and organization.
2. Team Management:
- Train, and supervise staff members with a focus on style expertise and customer engagement.
- Schedule staff shifts, ensuring adequate coverage during peak times.
- Coach employees on product knowledge, styling tips, and sales techniques.
- Foster a positive and collaborative team environment.
3. Sales and Customer Experience:
- Drive the store to meet or exceed sales targets and KPIs.
- Monitor and analyze sales data to optimize strategies.
- Provide an exceptional shopping experience by addressing customer needs, resolving complaints, and ensuring personalized styling assistance.
4. Merchandising and Inventory Management:
- Collaborate with visual merchandising teams to create appealing displays that align with current fashion trends.
- Manage stock levels, ensuring popular items are available while minimizing overstock.
- Coordinate with suppliers and handle product deliveries.
5. Financial Oversight:
- Prepare and manage store budgets.
- Monitor expenses, reduce shrinkage, and ensure accurate cash handling.
- Analyze financial reports to develop strategies for profitability.
6. Brand Representation:
- Act as a brand ambassador, promoting the store's image and core values.
- Stay updated on fashion trends and communicate insights to the team.
- Organize and participate in in-store events to drive customer engagement.
Job Requirements
- Proven experience in the fashion industry is a must from 3 to 5 years.
- Bachelor’s degree in business, or a related field preferred.
- Strong understanding of fashion trends, fabrics, and styling techniques.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail software, point-of-sale (POS) systems, and inventory management tools.
- Analytical skills to interpret sales data and develop actionable strategies.
- Ability to multitask, prioritize, and thrive in a fast-paced environment.
