Fashion Store Manager
TAMAA -
New Cairo, Cairo
Job Details
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Job Description
The Fashion Store Manager will be responsible for overseeing daily store operations, managing staff, ensuring customer satisfaction, driving sales, and maintaining inventory control. The role requires a dynamic individual who is passionate about fashion and retail, with strong leadership skills to drive performance and create an engaging shopping experience for customers.
Key Responsibilities:
Store Operations:
- Oversee daily store operations, ensuring smooth functioning.
- Monitor inventory levels and ensure adequate stock is available.
- Implement visual merchandising strategies to ensure the store is aesthetically appealing.
- Manage store budget, including controlling costs and maximizing profitability.
Staff Management:
- Recruit, train, and manage staff, including sales associates and cashiers.
- Conduct regular performance reviews and provide feedback.
- Organize staff schedules and ensure adequate coverage during peak times.
- Motivate team to achieve sales targets and provide excellent customer service.
Customer Experience:
- Maintain high standards of customer service to ensure satisfaction and retention.
- Handle customer inquiries, complaints, and returns professionally.
- Implement customer loyalty programs and promotions to drive sales.
Sales & Marketing:
- Drive store sales through effective merchandising and promotions.
- Analyze sales data to identify trends, and adjust strategies accordingly.
- Work with the marketing team to plan in-store events and promotions.
Financial Management:
- Track sales performance and work to meet or exceed sales goals.
- Handle store financials, including cash management and reconciliation.
Compliance:
- Ensure compliance with all health, safety, and labor regulations.
- Maintain accurate records and reporting for auditing purposes.
Job Requirements
Experience:
- Minimum of 3–5 years of retail management experience, preferably in fashion or apparel.
- Proven track record of driving sales and meeting targets.
- Experience in managing a team and conducting staff training.
Skills:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- In-depth knowledge of fashion trends and retail operations.
- Proficient in using retail software and point-of-sale systems.
Personal Attributes:
- Passionate about fashion and retail with an eye for style.
- Organized with excellent time-management skills.
- Customer-centric with the ability to resolve issues effectively.
- Creative and able to visualize merchandise displays.
Other:
- Flexible working hours, including weekends and holidays, may be required.
- Physical ability to stand for long periods and lift merchandise when necessary.
