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Social Media Moderator

World Sky Aviation
Nasr City, Cairo

Social Media Moderator

Nasr City, CairoPosted 13 days ago
70Applicants for3 open positions
  • 59Viewed
  • 6In Consideration
  • 3Not Selected

Job Details

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Job Description

We are looking for a Social Media Moderator to join our marketing team. The successful candidate shall be responsible for ensuring prompt, professional, and sales-oriented interaction and moderation of content for our prospects in our social media channels.

  • Reviewing and moderating all user-generated content within comments, images, links, videos, audio, private messages, and user profiles, liaising with the rest of the team when required to maintain a good relationship with our audience
  • Moderating communities on social networking sites, including Facebook and other social media platforms, 
  • Responding to and following up with queries from any communication channel to provide prospects with prompt and professional information on our products & ensuring all quires are fulfilled on time
  • Aligning with the rest of the team on campaigns and selling or marketing standards and methodologies to support our business goals
  • Making reports on relevant moderation statistics, issues, and outcomes to have cumulative data to track the performance
  • Keeping track of the community moderation insights to provide feedback to the Social Media Team regularly 
  • Monitoring all information and news related to the industry and the company to anticipate potential issues

Job Requirements

 

  • Bachelor’s degree in any related field
  • Experience in customer service, sales, or social media is a plus
  • Excellent command of both written and spoken English and Arabic
  • Excellent computer and social media skills
  • Excellent writing skills

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