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Job Description
- Handling sales admin and pre-sales coordination.
- Handling CRM and leads and Contracts
- Generate reports, Typing, preparing and collating reports.
- Organize meeting and arrange appointments.
- Provide clerical and organizational support to the sales team.
- As a sales admin, you track orders, process paperwork, maintain the customer database, and ensure products or services are delivered on time.
- You may also handle customer questions, requests, and complaints.
- Coordinate sales team by managing schedules, filing important documents, and communicating relevant information
- Respond to complaints from customers and give after-sales support when requested
- Assist in the preparation and organizing of promotional material or events
Job Requirements
- Proven work experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
