Responsibilities:

• Testing and configuring GPS devices remotely
• System administrator duties as create users accounts , profiles, notification and other clients requirements.
• Provide on phone assistance to the technicians during installation and maintenance.
• Create system reports of devices/clients issues as per customer requirements.
• Prioritizing and managing many open cases at one time
• Providing support, including procedural documentation and relevant reports
• Managing devices on clients account.
• Supporting the roll-out of new applications