Technical Support Exchange Engin...
New Cairo, Cairo
Technical Support Exchange Engineer
New Cairo, CairoPosted 16 days ago43Applicants for1 open position
- 19Viewed
- 0In Consideration
- 18Not Selected
Job Details
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Job Description
- Exchange Server Management: Deploy, configure, and manage Microsoft Exchange Server infrastructure, including mailbox databases, client access servers, transport servers, and connectors.
- User Management: Create, modify, and remove user mailboxes and distribution groups. Manage mailbox permissions, email addresses, and distribution lists.
- Email Security: Implement and maintain security measures to protect against spam, malware, and unauthorized access. Monitor email traffic for potential threats and take necessary actions to mitigate risks.
- Email Policies and Compliance: Establish and enforce email policies, retention policies, and archiving procedures to ensure regulatory compliance and data governance.
- Backup and Recovery: Perform regular backups of Exchange databases and implement disaster recovery strategies to minimize data loss and downtime.
- Performance Monitoring and Optimization: Monitor Exchange Server performance, analyze bottlenecks, and optimize system resources to ensure optimal performance and responsiveness.
- Provide support for Microsoft Exchange (on-premises and/or Exchange Online).
- Troubleshoot and resolve issues related to mail flow, mailbox access, calendaring, and connectivity.
- Monitor Exchange server health and performance using tools like Exchange Admin Center (EAC), PowerShell, and third-party monitoring solutions.
- Assist in the migration of mailboxes and services to Microsoft 365/Exchange Online.
- Manage and maintain Exchange databases, DAGs, connectors, and transport rules.
- Implement and maintain security policies, spam filtering, and data loss prevention (DLP) settings.
- Collaborate with other IT teams to ensure seamless integration with Active Directory, Outlook, and mobile devices.
- Document technical procedures, solutions, and best practices.
Job Requirements
Qualifications:
- Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
- In-depth knowledge of Microsoft Exchange Server must have at least 3 years of profound knowledge in management, configuration, Implementation, and troubleshooting the product, including different versions (e.g., Exchange Server 2010, 2013, 2016, 2019, or Microsoft 365 Exchange Online).
- Familiarity with Microsoft Active Directory and Windows Server operating systems.
- Strong understanding of email protocols (SMTP, POP3, IMAP) and email routing.
- Experience with email security solutions, such as anti-spam, anti-malware, and encryption technologies.
- Knowledge of PowerShell scripting for automation and administration tasks.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a team-oriented environment.
- Certifications like Microsoft Certified Solutions Expert (MCSE) or Microsoft 365 Certified: Messaging Administrator Associate are a plus.
Personal Skills:
- High sense of responsibility and ownership, acting like an owner in what you do.
- Exceptional communication and presentation skills
- Experience working with Agile concepts.
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situations
- Handling many tasks & and responsibilities
