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Logistics Customer Service

MSC – MEDITERRANEAN SHIP...
Ameria, Alexandria
MSC – MEDITERRANEAN SHIPPING AGENCY EGY logo

Logistics Customer Service

Ameria, AlexandriaPosted 2 months ago
181Applicants for1 open position
  • 113Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

Job Purpose:

  • Follow up with the Operations department to collect the containers numbers, communicate with logistics customers to send all data needs and review the invoices.

Key Responsibilities:

  • Follow up on daily work with the Operations Department.
  • Track trucks assigned to different orders.
  • Collect container numbers from the Operations Department.
  • Use SAP, IST, and OVA systems.
  • Ensure that all customers are fully updated with all necessary information and processes on time.
  • Send container numbers to logistics customers.
  • Avoid any delay to arrival time that already sent by logistics users.
  • Resolve any issues that occur at client’s side during night shift. 
  • Resolve any issues arising due to loading from port or outside yards.
  • Monitor GPS to ensure that the trucks arrived just in time.
  • Prevent and secure against any claims from logistics customers.
  • Perform any other duties as assigned.

Job Requirements

  • Logistics intermodal / Shipping Knowledge.
  • Negotiation skills.
  • Communication skills.
  • Commercial awareness.
  • Time management skills.
  • Hard worker.

Experience:

  • 1-2 years of experience, preferably within Logistics / Trucking field.

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