Collection Officer
Cairo, Egypt
Collection Officer
Cairo, EgyptPosted 30 days ago54Applicants for1 open position
- 47Viewed
- 0In Consideration
- 45Not Selected
Job Details
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Job Description
- Monitor accounts receivable and proactively follow up with clients to ensure timely payments.
- Communicate with customers (distributors, retailers, or direct clients) regarding outstanding invoices via phone, email, or official correspondence.
- Investigate and resolve payment discrepancies or disputes in coordination with the sales, logistics, and customer service teams.
- Maintain detailed records of collection activities and customer interactions in the ERP or CRM system.
- Review customer credit limits periodically and recommend adjustments based on payment history and business volume.
- Generate and present regular reports on collection status, delinquent accounts, and aging analysis to management.
- Work closely with the sales team to align credit and collection efforts with customer relationship strategies.
- Ensure compliance with internal credit policies and legal regulations regarding debt recovery.
- Escalate critical overdue accounts to management and assist in preparing documentation for legal proceedings if necessary.
- Provide input into process improvement initiatives related to credit control and collections.
Job Requirements
- Bachelor’s degree in Finance, Accounting, or related field.
- 2 years of experience in collections, preferably in the FMCG or cosmetics/beauty industry.
- Proficient in Microsoft office specially in Excel
- Proficient in using accounting software.
