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Job Description
- Manage and oversee the collections team’s daily operations.
- Develop and implement collection strategies to minimize delinquency and optimize collections.
- Monitor and report on key performance indicators (KPIs) related to collections.
- Supervise and motivate the collections team to achieve collection targets.
- Negotiate payment arrangements with delinquent customers and handle complex cases.
- Review and update collection policies and procedures to ensure compliance with regulations.
- Generate reports on debt aging and collections performance for management review.
- Collaborate with legal and compliance teams on legal actions when necessary.
Job Requirements
- Bachelor’s degree in finance, business, or a related field (or equivalent work experience).
- Proven experience in collections management, with a strong understanding of collection laws and regulations.
- Excellent leadership and communication skills.
- Proficiency in using collections software and tools.
- Strong analytical and problem-solving abilities.
- +7 years' experience in the same position at pharmaceuticals industry.
