Customer Care Specialist
Smouha, Alexandria
Job Details
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Job Description
Key Responsibilities:
- Follow up with existing clients to ensure their satisfaction and support them in achieving their goals.
- Build and maintain strong, long-term relationships with customers.
- Assist clients in solving problems and overcoming challenges with professionalism and care.
- Identify opportunities to develop and grow accounts through upselling and client development.
- Collaborate with internal teams to deliver a seamless customer experience.
Job Requirements
Requirements:
- Background in sales or customer service is preferred.
- Strong negotiation and persuasion skills.
- Excellent communication and problem-solving abilities.
- Goal-oriented with a proactive and positive attitude.
- Previous experience in IT & Tech is a plus.
