Customer Care Specialist
Smouha, Alexandria
Job Details
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Job Description
Key Responsibilities:
Follow up with existing clients to ensure their satisfaction and support them in achieving their goals.
Build and maintain strong, long-term relationships with customers.
Assist clients in solving problems and overcoming challenges with professionalism and care.
Identify opportunities to develop and grow accounts through upselling and client development.
Collaborate with internal teams to deliver a seamless customer experience.
Job Requirements
Requirements:
Background in sales or customer service is preferred.
Strong negotiation and persuasion skills.
Excellent communication and problem-solving abilities.
Goal-oriented with a proactive and positive attitude.
Previous experience in IT & Tech is a plus.
