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Customer Care Representative

COB Solution
Maadi, Cairo
COB Solution  logo

Customer Care Representative

Maadi, CairoPosted 24 days ago
23Applicants for6 open positions
  • 10Viewed
  • 3In Consideration
  • 6Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Requirements

  • Technical Proficiency: Proficiency in Google Sheets and Excel is a must.
  • Communication Skills: Excellent communication and problem-solving skills.
  • Attention to Detail: Highly detail-oriented with a focus on accuracy and efficiency.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Experience: Previous medical billing experience and billing software knowledge are a plus.

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