Customer Relations Representativ...
Vijua -
6th of October, Giza
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Job Description
Vijua is a Cairo-based technology company specialized in interactive ebook technologies. Their award-winning Kotobee platform is used by top corporates and organizations around the world.
Within Vijua, there is plenty of learning opportunity, all under a friendly flexible work environment, with a great supportive team.
We are seeking a full-time English/Arabic speaking customer relations representative. The candidate's main responsibility is to provide live demos of our products to customers, respond to customer inquiries in live meetings and daily emails, and act as an account manager for some of our clients. All activities are performed online.
Job Responsibilities
- Contact potential candidates by email or phone, at a daily basis
- Give live demos to potential customers and attend meetings
- Ensure that good customer relations is achieved and maintained
- Deal with customer queries and complaints effectively, as and when required in a professional manner
- Follow-up with customer inquiries by email
Job Requirements
- Fluent speaking and writing in English and Arabic (additional languages will be counted as a bonus)
- Ability to also speak in an additional language will be counted as a strong bonus.
- Has a strong background in IT and software
- Strong presentation skills
- Quick learner
- Focuses on achieving results
- Good negotiation skills
- Computer literacy in MS Office, Word and Excel
