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Basecamp Operations Manager

Rock n' Rope
Red Sea, Egypt
Posted 5 years ago
129Applicants for1 open position
  • 0Viewed
  • 0In Consideration
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Job Details

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Job Description

  • Design and execute an overall manual for Basecamp operations
  • Manage the operations of key partners/suppliers which include facility management, restaurant operator, security and maintenance teams
  • Manage guest relations, accommodation, and Basecamp adventure attractions
  • Oversee maintenance, modifications and quality control of Basecamp facilities
  • Ensure the smooth operation of Basecamp on a daily basis, to the highest standards
  • Handle all guest requests and events on site in a timely, professional manner
  • Manage Basecamp finances in collaboration with the accountant
  • Track and ensure efficiency of all costs and resources allocated to each sub-project
  • Accurately document and submit weekly finance and technical progress reports
  • Coordinate communication between all relevant project stakeholders
  • Ensure strict adherence to operational and quality guidelines
  • Train relevant staff regularly on Basecamp experience standards
  • Attend monthly report meetings with management
  • Participate and manage all events at Basecamp in collaboration with Community Director
  • Create content for marketing team and social media platforms

Job Requirements

  • Bachelors Degree with 5+ years experience, preferably in hospitality or operations
  • Must own a car and be willing to live in Ain El Sokhna
  • Fluent spoken and written Arabic and English
  • Proficient in spreadsheets, basic accounting, project management
  • Frequent travel from Cairo to Ain El Sokhna

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