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The Opportunity:ApplyBoard is looking to hire an Associate Director of Sales to help drive our ongoing expansion efforts in Africa, Middle East/GCC regions.We are looking for a strong leader who understands the diversity of these Markets and can further our mission of educating the world. The person best suited for this role will bring proven experience, strategic thinking and strong leadership experience to help the team further expand existing business and also grow new business, ensuring market share and profitability. This role will be responsible for managing overall operations, recruiting staff and creating marketing and sales plans while staying within budget. They will also develop and submit weekly, monthly, and quarterly performance and progress reports to ensure the team's targets are being met or exceeded.This opportunity is open to all applications in Africa or Middle East. What you'll be doing every day:Lead a team of sales professionalsSet targets, performance plans, and rigorous objective standards for sales representativesMeet with reps one-on-one weekly to review performance, progress, and targets. Mentor, guide and help them continuously improve / think strategicallyDeliver deep performance reviews for each individual rep per quarter, per yearCoach individual sales representatives one-on-one using value added sales methods, strong account support and prospecting within the accountsWork closely with reps to help them improve sales performanceDevelop a scalable sales process and ensure representatives adhere to it correctlyEnsure that reps use sales technologies, such as a CRM (HubSpot), correctly.Ensure that reps follow their daily tasks, such as follows up with the customer and doing the assigned task by another team correctlyPlan and implement training programsHold regular skills training sessions with internal or external sales trainers.Recruit, select, onboard, and train new sales repsUnite the team: Ensure reps work as a positive unit and share their best practicesSet a good example for the team by leading by exampleWork according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectivelyMaintain a deep understanding of customer needs and monitor their preferencesResolve escalated customer issues and customer complaints regarding sales and serviceReport any conflict of interest for sales representatives that occurDetermine and assign sales quotas, targets, and/or goalsProject and forecast annual and quarterly revenue and for multiple sales territoriesDevelop sales strategies to help drive continuous growth with customers and in some cases, acquire new customersTrack sales team metrics and share them with company leadershipAnalyze sales data on sales results and develop plans to address performance gapsCollaborate with marketing executives to develop lead generation plantsMonitor competition, economic indicators, and industry trendsPlan, strategize, hire and grow underdeveloped or new regionsWhat you bring to the table:7-10 years or more of experience in sales roles - Account Management and Business Development with companies of various sizeStrong knowledge of the Middle East / GCC / MENA Regions - education industry experience is preferred3-5 years of experience managing a sales team with a track record of quota achievement and growthExperience with building and implementing a Go-to-Market strategyHaving a successful track record of B2B salesExperience in creating and implementing administrative process documentation, designs, and other related technical materials that have made a sales team more efficientExperience creating and rolling out training manuals for sales and recruitment agentsExperience in managing client escalations/Client Objection HandlingBe hands-on with creating marketing collateralExperience managing a multi-million dollar budget
