1. Sales Strategy & Business Development

• Develop and implement effective sales strategies to meet company revenue goals and expand market presence.
• Identify and pursue new customer segments, industries, and markets for business development.
• Maintain a consistent sales pipeline through active prospecting and lead generation.
• Conduct market research and competitive analysis to remain informed on industry trends, customer needs, and pricing strategies.

2. Client Relationship Management

• Build and maintain strong relationships with existing and prospective clients by understanding their needs and delivering customized freight forwarding solutions.
• Conduct sales presentations, negotiate contracts and pricing, and resolve customer inquiries or concerns.
• Maintain regular communication with clients, providing shipment updates and ensuring high levels of customer satisfaction.
• Coordinate closely with operations and customer service teams to ensure smooth service delivery aligned with client expectations.

3. Sales Team Leadership

• Lead, manage, and mentor the sales team, offering guidance, training, and performance evaluations.
• Set clear sales targets and objectives, monitor performance, and support the team in reaching goals.
• Promote a collaborative and high-performance sales culture that fosters teamwork and motivation.
• Conduct regular sales meetings and provide performance reports, forecasts, and strategic insights to senior management.

4. Marketing & Promotional Activities

• Work with the marketing team to develop effective sales materials, presentations, and promotional content.
• Represent the company at trade shows, conferences, and networking events to increase brand visibility and generate leads.
• Stay up-to-date on industry developments and competitor offerings to refine marketing and sales strategies.