The Sales Specialist B2B is responsible for driving revenue growth by actively engaging with potential and existing customers, promoting Dewan Soft's products/services, and achieving sales targets within a defined territory or sector. This role requires a proactive, results-oriented individual with excellent communication and relationship-building skills. The Sales Specialist will be expected to manage the entire sales cycle, from lead generation to closing deals, and provide exceptional customer service throughout.

Responsibilities:

• Identify and qualify sales leads through various channels (e.g., cold calling, networking, online research, referrals).
• Conduct product demonstrations and presentations to potential clients.
• Prepare and deliver compelling sales proposals and quotations.
• Effectively manage and close sales opportunities within the assigned territory or sector.
• Build and maintain strong, long-lasting relationships with existing and potential customers.
• Understand customer needs and provide tailored solutions.
• Act as a primary point of contact for customer inquiries and issues.
• Ensure customer satisfaction through proactive communication and follow-up.
• Stay up-to-date on industry trends, market activities, and competitors.
• Provide feedback to the sales and marketing teams on market opportunities and customer needs.
• Identify and pursue new market segments or customer groups.
• Maintain accurate records of all sales activities in the CRM system (e.g., Salesforce, HubSpot).
• Prepare regular sales reports and forecasts.
• Track and analyze sales performance against targets.
• Manage expenses and adhere to company policies.
• Work closely with other departments (e.g., marketing, customer service, product development) to achieve company objectives.
• Participate in sales meetings and training sessions.
• Share best practices and insights with the sales team.