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Head of Operations

Heliopolis, Cairo

Head of Operations

Heliopolis, CairoPosted 23 days ago
95Applicants for1 open position
  • 1Viewed
  • 16In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Purchase materials, plan inventory and oversee warehouse efficiency
  • Formulate business strategy with others in the executive team
  • Design policies that align with overall strategy
  • Coordinate customer service operations and find ways to ensure customer retention
  • Manage contracts and relations with couriers, vendors, partners and other stakeholders
  • Evaluate risk and lead quality assurance efforts
  • Mentor and motivate teams to achieve productivity and engagement
  • Report on operational performance and suggest improvements

Job Requirements

  • Proven experience as Head of Operations, Operations Director or similar leadership role in Ecommerce
  • Knowledge of data analytics and reporting
  • Outstanding communication and negotiation skills
  • Excellent organizational and leadership ability
  • Analytical mind
  • Problem-solving aptitude
  • Experience in Shopify is a must

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