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Job Description
Operations & Business Development Executive
Location: Egypt (Remote with occasional on-site needs)
Reports to: Management
About the Role
We are seeking a proactive and versatile Operations & Business Development Executive to support the daily operations of our business while driving client engagement and market expansion. The ideal candidate will have strong organizational skills, excellent communication abilities, and a drive to learn and grow. This role combines customer service, operations management, business development, and administrative responsibilities.
Key Responsibilities
Customer Relations
- Handle incoming customer orders over the phone and ensure accurate processing.
- Call customers to check satisfaction, resolve complaints, and ensure service quality.
- Record detailed notes of customer issues and ensure corrective measures are applied.
Operations & Administration
- Draft, review, and manage contracts.
- Conduct market research to identify trends, opportunities, and competitors.
- Place and track inventory orders, ensuring materials and supplies are always available.
- Manage business emails, inquiries, and follow-ups in a timely manner.
- Track employee assignments and ensure follow-up on deliverables.
Business Development
- Cold call potential clients and introduce company services.
- Arrange and attend meetings with potential clients, especially for property-related opportunities in Egypt.
- Support the establishment and development of business operations in Egypt.
Team Support & Leadership
- Assist in managing a small team and monitoring task completion.
- Provide updates to management on operations, market activities, and client interactions.
Job Requirements
- Bachelor’s degree in Business, Marketing, or a related field (preferred).
- 1–3 years of experience in operations, administration, or sales support.
- Strong English communication skills (spoken and written).
- Proficiency in Microsoft Office.
- Organized, detail-oriented, and proactive.
- Reliable high-speed internet connection.
