Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!We are currently recruiting for a Senior Manager – Solutions to join our Integrated Facilities Services team in our Headquarters, located in DAFZA, Dubai Airport Free Zone.Scope: The Senior Manager - Solutions is responsible for overseeing and managing the Technical Solutions team. The role requires a blend of strategic planning, team management, and operational oversight to ensure the delivery of high-quality, cost-effective solutions that align with business goals contributing towards growth of the business.Financial Develop and implement pricing strategies for technical solutions, ensuring competitive and profitable pricing modelsGuide the team in developing commercial proposals/pricing structureOversee financial solution development for various FM tendersPresent the commercials to senior management for approvals. Review and approve the commercial proposalsAllocate resources efficiently across various projects bidsReview contracts and managing relationships with vendors and suppliers to optimize costs and solutions qualityPerform detailed analysis on the lost bids and revise the solution strategy to increase win ratioCustomer Ensure that solutions developed are aligned with client goals and expectationsPresent the technical/commercial solution to clients as and when neededReview the Technical and commercial proposals developedBuild and maintain strong relationships with customers to understand their evolving needs and ensure satisfactionPost winning the contract, lead mobilizations as requiredProcess Collaborate with other business units to ensure timely and accurate submission of tender documents such as procurement, commercial, legal etc.Develop detailed technical presentations and documentations for tender submissionsLead Sales/ bid meeting to update BU sales forecast, discussion strategy and priorities bidsWork closely with other departments to ensure that processes are aligned with overall business needs and goalsManage capacity planning to ensure that resources are appropriately allocated to meet current and future demandsInnovation Leverage technology to improve and reduce operational cost which can be factored in solutionsIncorporate technology and innovative solutions to improve quality of our service delivery while optimizing on costsSelection CriteriaBachelor’s degree in engineering – (Mechanical/electrical discipline)5 years in the similar position and 10+ years in the FM industryTechnical skills – Knowledge of FM Processes and methods, MEP Systems, Maintenance sand cleaning standards, local regulationsSoft Skills - Customer Service Orientation, Conflict Resolution, Critical Thinking, Leadership SkillsHard Skills - Reporting skills, Risk analysis and mitigation planning, Service level agreement management and analysis