MU Workplace Services Lead - Manager Level

Operational Consistency & Excellence

Ensure uniform execution across the MU by implementing standard processes, empowering local leads to deliver consistently high-quality outcomes.

Promote a culture of Health, Safety, and Accountability

Embed health and safety as a core value through robust protocols, performance metrics, and a culture of ownership at all levels.

Achieve Financial Performance Targets

Meet and maintain financial goals for capital and operational expenditures, ensuring cost-effective service delivery aligned to business needs.

Implement and Manage Core Operating Systems

Leverage structured management systems and Quality Assurance programs to drive efficiency, communication, and continuous improvement.

Foster Stakeholder Engagement & Change Leadership

Build trust through transparent communication, proactive check-ins, and clear decision-making while guiding stakeholders through change and innovation.

Support Strategic Projects with Coaching & Insight

Actively participate and provide guidance on complex projects (e.g., buildouts, decommissions), helping local leads develop while ensuring successful outcomes.

Champion One Accenture Culture

Promote inclusivity across office services, executive support, and technology teams by fostering collaboration and shared engagement at each location.

Develop and Empower Talent

Coach location leads in operational management, stakeholder engagement, and business acumen, while driving succession planning, upskilling, and resource alignment.

Create a Culture of Belonging and Growth

Establish environments where employees feel valued, empowered to ask for help, and motivated by purpose-driven work rather than level or pay alone.

Develop Key Relationships

Build strong working relationships with MU business leadership understanding their priorities and business goals, with Global Workplace sharing ideas, asking questions and providing feedback, with other MU Workplace Leads sharing ideas and learning from other MUs, and collaborate effectively with other corporate functions within the MU.