Talent Acquisition Senior Manage...
Maadi, Cairo
Talent Acquisition Senior Manager (BPO Industry)
Maadi, CairoPosted 1 month ago- 0Viewed
- 0In Consideration
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Job Details
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Job Description
About the Job
The Senior Manager of Talent Acquisition will lead and manage the recruiting team while liaising between other internal stakeholders and departments within the country. The ideal candidate will oversee recruitment operations and the hiring process for our major partners.
As Senior Manager of Talent Acquisition, You Will…
- Lead and manage the CSR recruiting teams, coach employees on development needs, career growth and learning opportunities
- Provide recruiting support for management and support department positions at the site level
- Support program execution and implementation associated with people-related change initiatives and recruiting deliverables
- Conduct special projects as assigned
- Produce accurate and relevant metrics and reports
- Interface and build relationships with Operations and Human Resources to ensure business goals are met in compliance with applicable regulations and policy
- Support in the development and management of strategic on-line recruiting presence to gain visibility and attract qualified candidates
- Develop effective recruiting practices for volume recruiting
- Track and report recruitment acquisition statistics
Job Requirements
As Senior Manager of Talent Acquisition, You Have…
- University degree preferably with a major in Human Resources
- Must Carry a Manager Experience
- 5+ years of leadership experience
- Must be from Contact Center (BPO)
- HR/Recruiting experience in a fast-paced/mass hiring environment (contact center setting is an asset)
- A background in Operations (considered an asset)
- Exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationships
- Qualities of a detail-oriented, analytical team player with creative problem solving and project management skills
- The ability to self-manage daily duties and time in a fast-paced, hectic, changing environment
- The ability to organize and follow-up on multiple tasks with accuracy and timeliness
- The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
- A service oriented, strategic mindset and are able to plan and execute for a desired result
- The ability to adapt to change and innovation
IntouchCX provides equal employment opportunities in accordance with Egyptian labor laws and regulations. IntouchCX is committed to ensuring fairness and equality in all aspects of employment and does not discriminate based on gender, origin, language, religion, creed, or disability. IntouchCX is committed to accommodating individuals with disabilities in compliance with Egyptian labor laws and international best practices. If you require any accommodations during the application process or need more information about our accommodation policies, please contact us. By applying to IntouchCX, the applicant consents to IntouchCX collecting, using, and retaining their personal information for purposes related to the application process and, if hired, the employment relationship. All personal information collected will be handled with strict confidentiality and in accordance with applicable Egyptian privacy and data protection regulations.
