The Opportunity:

In this role you will contribute to Agoda’s success by developing and implementing staffing strategies to identify high-quality, diverse candidates. You will concentrate on active and passive candidate generation for positions across multiple functional groups or business units locally & globally and act as a staffing subject matter expert. You will be focusing on hiring for volume positions in Customer Experience Group (e.g. Customer Experience Specialists for different languages). 

In this Role, you’ll get to:  

• Support the business by providing quality driven, cost effective and timely end-to-end recruitment solutions to the designated business units, drawing insights from analytics to make the hiring process smarter and more efficient. 
• Deliver a full range of recruitment services providing a positive and professional experience to both candidates and hiring managers. 
• Review CVs, conduct pre-screening interviews and face to face interviews as required. 
• Partner with hiring managers in the selection process, where appropriate, attending interviews to support hiring managers. 
• Conducting interview debriefs at all stages with both hiring managers and candidates to uncover any potential issues, handle objections and pre-close both parties. 
• Drive proactive sourcing plans to attract external talent using direct channels in line with business needs; position specific sourcing strategies, initiatives and programs including networking/relationship building, internet job boards, social network search, database mining, professional outreach and advanced direct searching techniques. 
• Improve our employer brand in partnership with the HR team.