Moderator (part time)
6th of October, Giza
Moderator (part time)
6th of October, Gizaposted 26 days ago159Applicants for1 open position
- 36Viewed
- 11In Consideration
- 23Not Selected
Job Details
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Job Description
- Monitor online platforms, forums, and social media channels to ensure compliance with community guidelines and brand standards.
- Review user-generated content and promptly remove or escalate inappropriate, offensive, or harmful material.
- Respond to customer inquiries, comments, and feedback in a professional and timely manner.
- Collaborate with marketing and customer service teams to address recurring issues and improve community engagement.
- Identify and report emerging trends, potential risks, or violations to management.
- Maintain accurate records of moderation actions and prepare regular reports on community activity.
- Assist in developing and updating moderation policies and best practices.
- Support the implementation of campaigns and promotions by ensuring positive user interactions.
- Provide constructive feedback to users to foster a respectful and inclusive online environment.
- Participate in team meetings and training sessions to stay updated on company policies and digital trends.
Job Requirements
- Minimum of 1 to 3 years of experience in online moderation, community management, or a related field.
- Excellent written and verbal communication skills in English and Arabic.
- Strong understanding of social media platforms, forums, and online community dynamics.
- Ability to work independently and manage time effectively in a part-time, onsite role.
- High attention to detail and strong decision-making skills.
- Familiarity with content management systems and moderation tools.
- Ability to handle sensitive situations with professionalism and discretion.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Flexible availability to work evenings, weekends, or holidays as needed.
- Commitment to upholding company values and maintaining a positive brand image.
