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Products Manager

Mokattam, Cairo
Posted 2 months ago
43Applicants for1 open position
  • 35Viewed
  • 4In Consideration
  • 20Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Job Categories:

Skills And Tools:

Job Description

Job Duties & Responsibilities:

  1. Product Management
  • Working on analysis for the performance of existing & new products
  • Fixing the issues available in the product
  • Enhancing & improving the products to reach the highest ratio (to guarantee a good market share)
  • Working on promoting the product (co-branded promotion)
  • Following up with clients regarding the existing projects


  1. Product Development
  • Creating new service workflow
  • Collaborating with the tech team to create service workflow & analyze the system capabilities to ensure the service is meeting the client’s requirements
  • Checking API document to create the workflow accordingly
  • Creating service tariff & aligning with stalk holders the service workflow
  • Managing Company Mega projects
  • Searching for new services & generating new ideas for the services’ enhancement


  1. Processes
  • Creating new service processes
  • Creating operation Processes for existing & new services, complaints & enhancements
  • Creating internal processes for different stalk holders to ensure the company is achieving its objectives
  • Enhancing current processes to be more efficient


  1. PMO
  • Setting headlines for the services in aligning with the commercial PM
  • Setting priorities for the existing products & defining its joining date according to business need
  • Following up with all stalk holders to ensure the products are gathered to launch in defined time frame
  • Setting meetings with stalk holders & following up on all agreed actions for all commercial projects
  • Setting roadmap between Products & PM
  • Following up on enhancements & requirements


  1. Device Management
  • Working on Onboarding for new devices & their portfolio
  • Managing current stock &ensure they are delivered on the required time
  • Setting plan for the devices needed with their forecasting
  • Ensuring the devices are meeting the requirements and of the last updated version
  • Making sure there are different devices & from different vendors
  • Investigating the device’s performance & that they support the required tools
  • Solving the issues that might happen in the devices to evade differentiations between devices & design.
  1. Marketing Communications
    • Set Marketing communication plan and products marketing campaign
    • Check Marketing activities result
    • Set Marketing communication budget
    • Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/opportunities discovered.
  2. CRM & Backoffice
  • Create Win Back Programs
  • Performing market research.
  • Gathering and processing research data.
  • Create Loyalty Programs
  • Create incentives programs

Job Requirements

- Employee Competencies:

  • Very good Communication skills
  • Decision Making
  • Conflict & risk Management
  • Time Management
  • Details oriented
  • Handling stress
  • Negotiation skills
  • Team Spirit 
  • Object oriented
  • Creativity
  • Follow up skills
  • Active Person

Knowledge, skills & Experience:

  • Bachelor’s degree from reputable university
  • Marketing diploma is a must
  • MBA (preferable)
  • Experience 6-8 years in the same field, preferable to have E-payment background, telecommunication, or banking.
  • Very good understanding of technical documents
  • Very good understanding of structure (workflow- service design)
  • Proven Experience in MS office (Word, Excel, PowerPoint,…ETC) is a must
  • Very good understanding of wallets management

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