E-Commerce Project Manager
Nasr City, CairoPosted 3 years ago75Applicants for1 open position
- 70Viewed
- 2In Consideration
- 66Not Selected
Job Details
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Job Description
- Develop and execute strategies to bring in prospect accounts and grow existing accounts to meet overall company plan and goals.
- Own new item sell-in and throughout the product life cycle (item acquisition, item setup, sell-through, forecasting, in-stock, pricing).
- Ensure operational excellence through close collaboration with the management team to maintain in-stock status on-site, optimize new fulfilment opportunities, plan for peak periods, and improve/eliminate chargebacks.
- Communicating product developments to prospective clients and old customers.
- Develop and manage independent sales distributors.
- Setup, cultivate and maintain productive relationships with all stakeholders such as customers, merchandisers, couriers, teams, etc.).
- Monitoring and enforcing policies across retailers.
- Manage all online activity in relation to traffic acquisition, sales, conversion, and a/b testing and reporting.
- Develop and implement an E-commerce strategy to improve portal performance.
- Work with development to improve platforms functionality and usability.
- Work with the marketing team or manage digital marketers to improve quality, sales and traffic acquisition.
- Maintain current knowledge of industry trends, opportunities, channels, products, and competitors to be a trusted business advisor to accounts.
- Represent at networking events, conferences, and in-person meetings with accounts.
- Present the company and its products at an online and in-person meeting.
- Manage account and vendor relationships on a day-to-day activity.
- Solve issues and conduct activities based on SOPs and escalate any urgent or repeating problems to help the team identify a solution.
- Provide insights on customer shopping trends.
- Ensure good customer service by addressing and ensuring the timely resolution of customer issues or comments.
- Build and analyze reports to help decision-making.
Job Requirements
- Bachelor or master’s degree in business, engineering, operations, Business, Information Systems, or related field.
- 3+ years of related experience in Similar experience with an eCommerce business B2B \ B2C.
- Experience in retail and Vendor Management.
- Extensive experience with practices and techniques related to web merchandising or online retailing.
- Operational knowledge of techniques required for market research and analysis.
- Sound knowledge of website management and E-Commerce usability.
- Proficient with Microsoft Office Applications, MS Access and others.
- Have a self-starter mentality with the ability to manage multiple projects in a fastpacked working environment.
- A strong grasp of modern technology and social media is essential.
- An expert understanding of spreadsheets, databases, financial analysis, website design, search engine optimization, and e-marketing strategy will be key to fulfilling the many functions of the job.
- Passionate about owing solutions and solving issues in an ambiguous environment.
- Experience with Magento E-Commerce platform (preferred, not required).
- Own a car
