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Job Description
- Oversee the daily operations of retail stores, ensuring efficient and effective management.
- Develop and implement operational policies and procedures to improve store performance.
- Lead, train, and motivate retail staff to achieve sales targets and provide excellent customer service.
- Monitor inventory levels and manage stock replenishment to ensure product availability.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Collaborate with marketing and merchandising teams to execute promotional strategies.
- Ensure compliance with health, safety, and company standards.
- Manage budgets, control expenses, and optimize operational costs.
- Address and resolve customer complaints and issues promptly.
- Foster a positive and inclusive work environment that promotes teamwork and collaboration.
Job Requirements
- Bachelor’s degree in Business Administration, Retail Management, or related field.
- Proven experience in retail management, preferably in a similar role.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Ability to analyze data and make informed business decisions.
- Exceptional customer service and communication skills.
- Proficient in retail management software and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as needed
