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Automotive Operations Manager

Heliopolis, Cairo
Posted 2 months ago
155Applicants for1 open position
  • 31Viewed
  • 12In Consideration
  • 0Not Selected
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Job Details

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Job Description

Please read the job description carefully.

The selected candidate will be responsible on two projects related to car maintenance:

  • Car home maintenance: fast maintenance on client’s premises.

Job Description:

  • Managing the relationship with our clients, making sure that they are satisfied
  • Identify problems in the operations process and resolve them in a quick and timely manner
  • Be responsible for the success metrics for customer SLAs, facility operational and financial performance.
  • Plan, direct, or coordinate the actual distribution or movement of service to the customer
  • Track all incoming and outgoing parts for a dealership, and follow up when the dealership is out of stock, in addition to customers and service center
  • Stock Control:Ensuring consumables and service parts are regularly refilled, for all trade/retail and internal service customers.
  • Assist technicians with on-hand parts and ordering of specialized parts for custom repairs as needed.
  • Troubleshoot and resolve customer issues.
  • Keep track of inventory to ensure that fast-moving parts are stocked and available.
  • Managing the relationship with our spare parts provider specially sister companies
  • Responsible for achieving assigned upselling sales targets for the two services.
  • Train and coach new parts advisers
  • Supply valuable reporting and metrics on inventory and sales
  • Assist in both daily and weekly inventories, and responsible for ordering parts, including tires and batteries.

Job Requirements

Qualifications:-

  • BSC of engineering, automotive section
  • Experience in Auto Repair service (Van maintenance service)- Service Center
  • Experience min 5 years
  • Sales background
  • Managed a team of technicians before.
  • Language: Excellent English
  • Maximum age: 40

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JobsOperations/ManagementAutomotive Operations Manager