Automotive Showroom Manager

The Company is looking for a Showroom Manager to provide the leadership necessary to achieve projected sales goals while ensuring complete customer satisfaction at all times

Responsibilities:

• Develop and implement the sales strategy
• Cascade company standards and ensure that they are applied within the sales team.
• Manage the showroom team performance.
• Study the features of all products/brands on offer.
• Arrange stock in a manner that is both visually appealing and allows ease of movement
• Responsible for showroom proper operation and compliance of the showroom to corporate identity.
• Maintain and update on brands knowledge for self and team under supervision.
• Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.
• Welcome customers into the showroom assuring that everyone is being looked after.
• Represent the sales department in his branch.
• Train staff in effective sales and communication strategies
• Supervise the use of test models to prevent damage
• Negotiate prices and payment plans and then closing sales
• Resolve strain and conflict between staff to promote a jovial and productive workplace
• Document sales process and rewarding employees accordingly
• Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.
• Provide his direct manager with proper measuring performance reporting system internally and externally as per demand.